Together We Can Drug & Alcohol Recovery & Education Society
Website: twcrecoverylife.org
Email: info@twcrecoverylife.org

Policies & Conditions

Effective June 2025

Privacy Policy

Together We Can Drug & Alcohol Recovery & Education Society ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data across our services, including integrations with Microsoft Teams, Microsoft Clarity, Microsoft Forms, and Salesforce Forms.


1. Data Collection and Use

We collect data to improve service delivery, user experience, and operational efficiency. This includes:

Microsoft Teams

  • User profile data (name, email, Teams ID)
  • Communication metadata (timestamps, message types)
  • Usage analytics (feature interactions)

Microsoft Clarity

  • Behavioral data (mouse movements, scrolling, clicks, session recordings)
  • Device and browser information
  • IP addresses (anonymized by default)
  • Data masking for PII is enabled

Microsoft Forms

  • Form responses and timestamps
  • Metadata (device type, browser, time spent)
  • Data is encrypted at rest and in transit
  • Compliant with GDPR, HIPAA, FERPA, and BAA standards

Salesforce Forms

  • Form submissions and user input
  • Metadata and interaction logs
  • Data processed under Salesforce’s Trust & Compliance framework
  • Data stored securely with access controls and encryption

2. Consent and Compliance

We comply with:

  • GDPR: Explicit consent is required before tracking or processing personal data
  • CCPA/CPRA: Users can opt out of data collection and request deletion
  • HIPAA/FERPA/BAA: Microsoft Forms meets these standards for sensitive data

Consent is collected via:

  • Cookie banners
  • Form checkboxes
  • Consent Management Platforms (CMPs)

3. Data Storage and Security

  • Hosted on Microsoft Azure and Salesforce infrastructure
  • Encryption in transit and at rest
  • Role-based access control
  • IP blocking and bot detection (Microsoft Clarity)

4. User Rights

You have the right to:

  • Access your data
  • Request corrections
  • Withdraw consent
  • Request deletion (subject to legal obligations)


Contact us at: info@twcrecoverylife.org

June 1, 2025

Terms & Conditions

By using our services, including Microsoft Teams, Microsoft Forms, Microsoft Clarity, and Salesforce Forms, you agree to the following terms:

1. Use of Services

You agree to:

  • Use services lawfully and ethically
  • Not misuse or disrupt platforms
  • Respect privacy and consent requirements

2. Data Collection Tools

Microsoft Clarity

  • Behavioral tracking requires explicit consent
  • Data is anonymized and masked
  • Users can opt out via cookie settings

Microsoft Forms

  • Data collected is encrypted and stored securely
  • Sensitive data should not be submitted unless explicitly requested
  • Forms may include consent checkboxes and privacy notices

Salesforce Forms

  • Data is processed under Salesforce’s privacy and compliance framework
  • Users are responsible for reviewing form-specific privacy notices

3. Intellectual Property

All content, branding, and technology used in our services remain the property of Together We Can Drug & Alcohol Recovery & Education Society or its licensors.

4. Limitation of Liability

We are not liable for:

  • Indirect or consequential damages
  • Data loss due to third-party platforms
  • Service interruptions caused by Microsoft or Salesforce infrastructure

5. Changes to Terms

We may update these terms periodically. Continued use of our services implies acceptance of the updated terms.

Contact us at: info@twcrecoverylife.org